Frequently
Asked Questions (FAQ)
1. How do I know which hosting plan is right for me?
Our website compares hosting plans to suit different needs, from personal blogs to large online stores. If you need more clarification, fill out our form with details about your website, and our team will recommend the best hosting plan for you.
2. Do you offer domain registration services?
While we primarily focus on website setup and hosting advice, we can guide you through registering a domain with recommended providers. Remember, choosing the right domain name is crucial for your online presence.
3. Do you offer advice on content and SEO?
Yes, we do. Our blog has articles and guides on creating engaging content and optimizing your website for search engines. Contact us for more personalized advice; we’ll be happy to help.
4. Can I add e-commerce capabilities to my website?
Yes, if you want to sell products or services directly from your website, we can help set up an e-commerce store. Let us know your needs, and we’ll guide you.
5. How can I keep my website secure?
We emphasize the importance of website security. Installing security plugins, regular updates, and secure hosting are just a few ways to protect your site. For more detailed advice, check out our security tips on our blog or contact us directly.
1. Why do we offer a free website service?
Charlie Chang, our founder, wanted to make it easier for people to start their websites without the stress and confusion. We understand starting a website can be overwhelming, so we’re here to help you build a strong foundation without wasting your time or money.
2. How can I get the free website service?
- Purchase Hosting & Domain.
- Complete the form at https://www.myfirstwebsite.com/free-website-setup/.
- Our team will reach out to confirm your purchase.
- We’ll start setting up your website.
- Once your website is ready, we’ll let you know!
Note: This free setup is only for customers who buy their hosting plan through us.
3. Can I choose any website builder for my free website setup?
You can choose from any website builders listed on our “Best Website Builders” page. Our team is skilled in various platforms and will assist you in getting your site up and running with your chosen builder.
4. What does the website setup service include?
We’ll add permalinks, install themes and recommended plugins for WordPress sites, and set up pages. For AI website builders, we’ll install themes and set up pages according to your needs. Our goal is to help you build a solid website foundation.
5. What do I need for the free website service?
- Complete the setup form at https://www.myfirstwebsite.com/free-website-setup/.
- Please send us a screenshot of the invoice number for your purchase using our link.
Note: Our free setup service is exclusively for customers who purchase their hosting plan through us.
6. Can you help transfer my existing website?
Yes, we can help move your website.
7. Do you offer website design services?
We don’t offer complete design services, but we can install the theme that best fits your website’s needs.
8. How long does the website setup take?
We’ll set up your website within 24 hours after receiving your login information.
9. Is it safe to give you my hosting login information?
Absolutely. Your security is our top priority. We’ll only access your account to set up your website. Once your website is all set, we’ll let you know so you can change your password.
10. What if I need help after my website is set up?
We support any questions or issues arising after your website is set up. Just contact us through the contact form on our website, and we’ll get back to you as soon as possible.
11. Can I upgrade my website later?
Absolutely! As your website grows, your needs may change. We’re here to help upgrade your hosting plan, add new features, or redesign your website. Just let us know what you need.
